Amsterdam

Smart city ranking
17 Out of 118
9 in 2020
BBB A in 2020
Factor ratings
A Structures
A Technologies
Group
1
All ratings range from AAA to D
City Population 1,000,000 (Eurostat)
Country 2016 2017 2018 2019 1 yr change
HDI 0.929 0.932 0.934 0.944 +0.010
Life expectancy at birth 81.9 82.0 82.1 82.3 +0.2
Expected years of schooling 18.0 18.0 18.0 18.5 +0.5
Mean years of schooling 12.2 12.2 12.2 12.4 +0.2
GNI per capita (PPP $) 47,008 48,994 50,013 57,707 +7,694

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80% 100%
affordable housing
67.0%
security
58.7%
air pollution
42.5%
health services
38.9%
basic amenities
29.6%
green spaces
27.8%
public transport
27.0%
recycling
26.8%
road congestion
26.0%
school education
25.4%
unemployment
23.9%
fulfilling employment
21.4%
social mobility
20.1%
citizen engagement
17.9%
corruption
12.3%
% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
53.5%
You are comfortable with face recognition technologies to lower crime
55.0%
You feel the availability of online information has increased your trust in authorities
59.5%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
70.8%
Legend
City
Group Mean
Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
65.0
Recycling services are satisfactory
63.6
Public safety is not a problem
54.5
Air pollution is not a problem
35.6
Medical services provision is satisfactory
76.5
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
27.1
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
36.4
Public transport is satisfactory
69.3
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
68.2
Most children have access to a good school
72.5
Lifelong learning opportunities are provided by local institutions
64.3
Businesses are creating new jobs
62.1
Minorities feel welcome
59.0
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
57.7
Cultural activities (shows, bars, and museums) are satisfactory
74.9
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
62.9
Corruption of city officials is not an issue of concern
54.6
Residents contribute to decision making of local government
53.7
Residents provide feedback on local government projects
62.6
Legend
Min
City
Mean
Max
Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
51.6
A website or App allows residents to easily give away unwanted items
59.4
Free public wifi has improved access to city services
52.3
CCTV cameras has made residents feel safer
56.9
A website or App allows residents to effectively monitor air pollution
41.4
Arranging medical appointments online has improved access
64.8
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
45.1
Apps that direct you to an available parking space have reduced journey time
53.2
Bicycle hiring has reduced congestion
53.8
Online scheduling and ticket sales has made public transport easier to use
64.9
The city provides information on traffic congestion through mobile phones
51.9
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
67.6
IT skills are taught well in schools
53.8
Online services provided by the city has made it easier to start a new business
51.3
The current internet speed and reliability meet connectivity needs
70.4
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
75.8
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
46.2
Online voting has increased participation
48.2
An online platform where residents can propose ideas has improved city life
52.2
Processing Identification Documents online has reduced waiting times
57.0
Legend
Min
City
Mean
Max

Background Information

City Population 1,000,000 (Eurostat)
Country 2016 2017 2018 2019 1 yr change
HDI 0.929 0.932 0.934 0.944 +0.010
Life expectancy at birth 81.9 82.0 82.1 82.3 +0.2
Expected years of schooling 18.0 18.0 18.0 18.5 +0.5
Mean years of schooling 12.2 12.2 12.2 12.4 +0.2
GNI per capita (PPP $) 47,008 48,994 50,013 57,707 +7,694

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80% 100%
affordable housing
67.0%
security
58.7%
air pollution
42.5%
health services
38.9%
basic amenities
29.6%
green spaces
27.8%
public transport
27.0%
recycling
26.8%
road congestion
26.0%
school education
25.4%
unemployment
23.9%
fulfilling employment
21.4%
social mobility
20.1%
citizen engagement
17.9%
corruption
12.3%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
53.5%
You are comfortable with face recognition technologies to lower crime
55.0%
You feel the availability of online information has increased your trust in authorities
59.5%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
70.8%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
65.0
Recycling services are satisfactory
63.6
Public safety is not a problem
54.5
Air pollution is not a problem
35.6
Medical services provision is satisfactory
76.5
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
27.1
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
36.4
Public transport is satisfactory
69.3
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
68.2
Most children have access to a good school
72.5
Lifelong learning opportunities are provided by local institutions
64.3
Businesses are creating new jobs
62.1
Minorities feel welcome
59.0
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
57.7
Cultural activities (shows, bars, and museums) are satisfactory
74.9
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
62.9
Corruption of city officials is not an issue of concern
54.6
Residents contribute to decision making of local government
53.7
Residents provide feedback on local government projects
62.6
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
51.6
A website or App allows residents to easily give away unwanted items
59.4
Free public wifi has improved access to city services
52.3
CCTV cameras has made residents feel safer
56.9
A website or App allows residents to effectively monitor air pollution
41.4
Arranging medical appointments online has improved access
64.8
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
45.1
Apps that direct you to an available parking space have reduced journey time
53.2
Bicycle hiring has reduced congestion
53.8
Online scheduling and ticket sales has made public transport easier to use
64.9
The city provides information on traffic congestion through mobile phones
51.9
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
67.6
IT skills are taught well in schools
53.8
Online services provided by the city has made it easier to start a new business
51.3
The current internet speed and reliability meet connectivity needs
70.4
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
75.8
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
46.2
Online voting has increased participation
48.2
An online platform where residents can propose ideas has improved city life
52.2
Processing Identification Documents online has reduced waiting times
57.0
Legend
Min
City
Mean
Max