IMD President Jean-François Manzoni shares his views on what type of skills tomorrow’s public leaders will need to have
Several significant trends are fundamentally changing the way organisations around the world operate. One of these is digitisation, which has led to increasing acceleration, both of activities and expected results. In parallel, there are growing expectations of transparency, which in turn lead to more assertive and demanding customers, employees and citizens. This is all happening in an environment in which competitive conditions are tightening everywhere and resources are increasingly scarce.