The Hague

Smart city ranking
43 Out of 141
35 out of 118 in 2021
A BB in 2021
Factor ratings
A Structures
A Technologies
Group
1
All ratings range from AAA to D
City
Population
3,726,050
(Eurostat)
HDI
0.941
Country 2018 2019 2020 2021 1 yr change
HDI 0.934 0.944 0.939 0.941 +0.002
Life expectancy at birth 82.1 82.3 81.6 81.7 +0.0
Expected years of schooling 18.0 18.5 18.0 18.0 0.0
Mean years of schooling 12.2 12.4 13.9 13.9 0.0
GNI per capita (PPP $) 50,013 57,707 65,011 66,933 +1,922

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80% 100%
affordable housing
72.0%
security
57.9%
health services
38.6%
road congestion
36.6%
basic amenities
30.4%
school education
29.0%
air pollution
28.9%
green spaces
28.5%
unemployment
23.8%
public transport
23.1%
recycling
20.4%
citizen engagement
18.0%
corruption
17.3%
social mobility
14.9%
fulfilling employment
13.5%
% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
57.6%
You are comfortable with face recognition technologies to lower crime
62.5%
You feel the availability of online information has increased your trust in authorities
61.5%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
75.3%
Legend
City
Group Mean
Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
67.4
Recycling services are satisfactory
67.3
Public safety is not a problem
52.8
Air pollution is not a problem
40.8
Medical services provision is satisfactory
74.4
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
28.4
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
29.5
Public transport is satisfactory
66.3
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
66.3
Most children have access to a good school
72.5
Lifelong learning opportunities are provided by local institutions
63.1
Businesses are creating new jobs
62.4
Minorities feel welcome
58.8
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
63.5
Cultural activities (shows, bars, and museums) are satisfactory
75.8
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
60.2
Corruption of city officials is not an issue of concern
48.8
Residents contribute to decision making of local government
53.0
Residents provide feedback on local government projects
57.6
Legend
Min
City
Mean
Max
Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
48.3
A website or App allows residents to easily give away unwanted items
56.2
Free public wifi has improved access to city services
54.7
CCTV cameras has made residents feel safer
53.6
A website or App allows residents to effectively monitor air pollution
38.8
Arranging medical appointments online has improved access
62.7
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
35.5
Apps that direct you to an available parking space have reduced journey time
44.3
Bicycle hiring has reduced congestion
47.3
Online scheduling and ticket sales has made public transport easier to use
62.1
The city provides information on traffic congestion through mobile phones
45.0
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
65.2
IT skills are taught well in schools
53.5
Online services provided by the city has made it easier to start a new business
49.6
The current internet speed and reliability meet connectivity needs
67.4
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
72.1
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
38.7
Online voting has increased participation
46.4
An online platform where residents can propose ideas has improved city life
51.5
Processing Identification Documents online has reduced waiting times
55.8
Legend
Min
City
Mean
Max

Background Information

City
Population
3,726,050
(Eurostat)
HDI
0.941
Country 2018 2019 2020 2021 1 yr change
HDI 0.934 0.944 0.939 0.941 +0.002
Life expectancy at birth 82.1 82.3 81.6 81.7 +0.0
Expected years of schooling 18.0 18.5 18.0 18.0 0.0
Mean years of schooling 12.2 12.4 13.9 13.9 0.0
GNI per capita (PPP $) 50,013 57,707 65,011 66,933 +1,922

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80% 100%
affordable housing
72.0%
security
57.9%
health services
38.6%
road congestion
36.6%
basic amenities
30.4%
school education
29.0%
air pollution
28.9%
green spaces
28.5%
unemployment
23.8%
public transport
23.1%
recycling
20.4%
citizen engagement
18.0%
corruption
17.3%
social mobility
14.9%
fulfilling employment
13.5%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
57.6%
You are comfortable with face recognition technologies to lower crime
62.5%
You feel the availability of online information has increased your trust in authorities
61.5%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
75.3%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
67.4
Recycling services are satisfactory
67.3
Public safety is not a problem
52.8
Air pollution is not a problem
40.8
Medical services provision is satisfactory
74.4
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
28.4
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
29.5
Public transport is satisfactory
66.3
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
66.3
Most children have access to a good school
72.5
Lifelong learning opportunities are provided by local institutions
63.1
Businesses are creating new jobs
62.4
Minorities feel welcome
58.8
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
63.5
Cultural activities (shows, bars, and museums) are satisfactory
75.8
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
60.2
Corruption of city officials is not an issue of concern
48.8
Residents contribute to decision making of local government
53.0
Residents provide feedback on local government projects
57.6
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
48.3
A website or App allows residents to easily give away unwanted items
56.2
Free public wifi has improved access to city services
54.7
CCTV cameras has made residents feel safer
53.6
A website or App allows residents to effectively monitor air pollution
38.8
Arranging medical appointments online has improved access
62.7
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
35.5
Apps that direct you to an available parking space have reduced journey time
44.3
Bicycle hiring has reduced congestion
47.3
Online scheduling and ticket sales has made public transport easier to use
62.1
The city provides information on traffic congestion through mobile phones
45.0
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
65.2
IT skills are taught well in schools
53.5
Online services provided by the city has made it easier to start a new business
49.6
The current internet speed and reliability meet connectivity needs
67.4
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
72.1
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
38.7
Online voting has increased participation
46.4
An online platform where residents can propose ideas has improved city life
51.5
Processing Identification Documents online has reduced waiting times
55.8
Legend
Min
City
Mean
Max