Mumbai

Smart city ranking
109 Out of 141
95 out of 118 in 2021
CC CC in 2021
Factor ratings
CC Structures
CCC Technologies
Group
4
All ratings range from AAA to D
City
Population
20,961,473
(UN World Urbanisation Prospects 2022 estimate)
HDI
0.688
Country 2018 2019 2020 2021 1 yr change
HDI 0.647 0.645 0.642 0.633 -0.009
Life expectancy at birth 69.4 69.7 70.2 67.2 -2.9
Expected years of schooling 12.3 12.2 11.9 11.9 0.0
Mean years of schooling 6.5 6.5 5.9 5.9 0.0
GNI per capita (PPP $) 6,829 6,681 6,882 7,303 +421

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80% 100%
air pollution
51.8%
affordable housing
46.8%
road congestion
40.7%
basic amenities
39.9%
corruption
37.1%
security
35.7%
unemployment
34.4%
green spaces
34.3%
health services
33.6%
public transport
32.7%
fulfilling employment
29.6%
recycling
22.9%
school education
18.4%
social mobility
11.1%
citizen engagement
9.0%
% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
84.6%
You are comfortable with face recognition technologies to lower crime
82.7%
You feel the availability of online information has increased your trust in authorities
83.0%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
75.2%
Legend
City
Group Mean
Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
67.6
Recycling services are satisfactory
66.4
Public safety is not a problem
48.6
Air pollution is not a problem
25.6
Medical services provision is satisfactory
72.2
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
45.5
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
25.0
Public transport is satisfactory
65.8
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
74.0
Most children have access to a good school
70.1
Lifelong learning opportunities are provided by local institutions
68.8
Businesses are creating new jobs
77.4
Minorities feel welcome
73.8
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
61.5
Cultural activities (shows, bars, and museums) are satisfactory
74.5
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
75.8
Corruption of city officials is not an issue of concern
39.9
Residents contribute to decision making of local government
62.8
Residents provide feedback on local government projects
66.8
Legend
Min
City
Mean
Max
Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
67.9
A website or App allows residents to easily give away unwanted items
61.2
Free public wifi has improved access to city services
69.1
CCTV cameras has made residents feel safer
81.2
A website or App allows residents to effectively monitor air pollution
62.1
Arranging medical appointments online has improved access
81.2
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
68.0
Apps that direct you to an available parking space have reduced journey time
63.1
Bicycle hiring has reduced congestion
61.8
Online scheduling and ticket sales has made public transport easier to use
81.1
The city provides information on traffic congestion through mobile phones
76.4
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
81.9
IT skills are taught well in schools
72.7
Online services provided by the city has made it easier to start a new business
80.3
The current internet speed and reliability meet connectivity needs
78.3
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
82.5
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
65.1
Online voting has increased participation
65.7
An online platform where residents can propose ideas has improved city life
72.8
Processing Identification Documents online has reduced waiting times
78.9
Legend
Min
City
Mean
Max

Background Information

City
Population
20,961,473
(UN World Urbanisation Prospects 2022 estimate)
HDI
0.688
Country 2018 2019 2020 2021 1 yr change
HDI 0.647 0.645 0.642 0.633 -0.009
Life expectancy at birth 69.4 69.7 70.2 67.2 -2.9
Expected years of schooling 12.3 12.2 11.9 11.9 0.0
Mean years of schooling 6.5 6.5 5.9 5.9 0.0
GNI per capita (PPP $) 6,829 6,681 6,882 7,303 +421

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80% 100%
air pollution
51.8%
affordable housing
46.8%
road congestion
40.7%
basic amenities
39.9%
corruption
37.1%
security
35.7%
unemployment
34.4%
green spaces
34.3%
health services
33.6%
public transport
32.7%
fulfilling employment
29.6%
recycling
22.9%
school education
18.4%
social mobility
11.1%
citizen engagement
9.0%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
84.6%
You are comfortable with face recognition technologies to lower crime
82.7%
You feel the availability of online information has increased your trust in authorities
83.0%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
75.2%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
67.6
Recycling services are satisfactory
66.4
Public safety is not a problem
48.6
Air pollution is not a problem
25.6
Medical services provision is satisfactory
72.2
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
45.5
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
25.0
Public transport is satisfactory
65.8
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
74.0
Most children have access to a good school
70.1
Lifelong learning opportunities are provided by local institutions
68.8
Businesses are creating new jobs
77.4
Minorities feel welcome
73.8
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
61.5
Cultural activities (shows, bars, and museums) are satisfactory
74.5
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
75.8
Corruption of city officials is not an issue of concern
39.9
Residents contribute to decision making of local government
62.8
Residents provide feedback on local government projects
66.8
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
67.9
A website or App allows residents to easily give away unwanted items
61.2
Free public wifi has improved access to city services
69.1
CCTV cameras has made residents feel safer
81.2
A website or App allows residents to effectively monitor air pollution
62.1
Arranging medical appointments online has improved access
81.2
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
68.0
Apps that direct you to an available parking space have reduced journey time
63.1
Bicycle hiring has reduced congestion
61.8
Online scheduling and ticket sales has made public transport easier to use
81.1
The city provides information on traffic congestion through mobile phones
76.4
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
81.9
IT skills are taught well in schools
72.7
Online services provided by the city has made it easier to start a new business
80.3
The current internet speed and reliability meet connectivity needs
78.3
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
82.5
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
65.1
Online voting has increased participation
65.7
An online platform where residents can propose ideas has improved city life
72.8
Processing Identification Documents online has reduced waiting times
78.9
Legend
Min
City
Mean
Max