Helsinki

Smart city ranking
8 Out of 141
9 out of 118 in 2021
AAA AAA in 2021
Factor ratings
AA Structures
A Technologies
Group
1
All ratings range from AAA to D
City
Population
1,702,678
(Eurostat)
HDI
0.96
Country 2018 2019 2020 2021 1 yr change
HDI 0.925 0.938 0.938 0.940 +0.002
Life expectancy at birth 81.7 81.9 81.9 82.0 +0.2
Expected years of schooling 19.3 19.4 18.0 18.0 0.0
Mean years of schooling 12.4 12.8 8.6 8.6 0.0
GNI per capita (PPP $) 41,779 48,511 11,142 11,466 +325

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80% 100%
health services
60.8%
affordable housing
54.8%
security
50.3%
public transport
44.0%
unemployment
35.5%
recycling
31.7%
basic amenities
26.2%
road congestion
24.8%
green spaces
24.8%
school education
24.5%
fulfilling employment
24.4%
social mobility
20.4%
air pollution
16.2%
citizen engagement
15.4%
corruption
7.5%
% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
52.4%
You are comfortable with face recognition technologies to lower crime
64.4%
You feel the availability of online information has increased your trust in authorities
63.3%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
83.0%
Legend
City
Group Mean
Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
70.2
Recycling services are satisfactory
76.7
Public safety is not a problem
62.4
Air pollution is not a problem
59.6
Medical services provision is satisfactory
65.1
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
32.2
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
50.9
Public transport is satisfactory
78.3
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
66.5
Most children have access to a good school
80.7
Lifelong learning opportunities are provided by local institutions
74.6
Businesses are creating new jobs
74.4
Minorities feel welcome
56.1
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
75.9
Cultural activities (shows, bars, and museums) are satisfactory
76.9
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
64.6
Corruption of city officials is not an issue of concern
59.5
Residents contribute to decision making of local government
54.3
Residents provide feedback on local government projects
65.1
Legend
Min
City
Mean
Max
Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
49.7
A website or App allows residents to easily give away unwanted items
66.6
Free public wifi has improved access to city services
55.1
CCTV cameras has made residents feel safer
48.7
A website or App allows residents to effectively monitor air pollution
52.2
Arranging medical appointments online has improved access
59.2
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
34.7
Apps that direct you to an available parking space have reduced journey time
44.6
Bicycle hiring has reduced congestion
56.3
Online scheduling and ticket sales has made public transport easier to use
72.9
The city provides information on traffic congestion through mobile phones
44.8
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
68.0
IT skills are taught well in schools
66.4
Online services provided by the city has made it easier to start a new business
50.7
The current internet speed and reliability meet connectivity needs
70.0
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
73.3
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
45.0
Online voting has increased participation
41.9
An online platform where residents can propose ideas has improved city life
53.6
Processing Identification Documents online has reduced waiting times
59.4
Legend
Min
City
Mean
Max

Background Information

City
Population
1,702,678
(Eurostat)
HDI
0.96
Country 2018 2019 2020 2021 1 yr change
HDI 0.925 0.938 0.938 0.940 +0.002
Life expectancy at birth 81.7 81.9 81.9 82.0 +0.2
Expected years of schooling 19.3 19.4 18.0 18.0 0.0
Mean years of schooling 12.4 12.8 8.6 8.6 0.0
GNI per capita (PPP $) 41,779 48,511 11,142 11,466 +325

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80% 100%
health services
60.8%
affordable housing
54.8%
security
50.3%
public transport
44.0%
unemployment
35.5%
recycling
31.7%
basic amenities
26.2%
road congestion
24.8%
green spaces
24.8%
school education
24.5%
fulfilling employment
24.4%
social mobility
20.4%
air pollution
16.2%
citizen engagement
15.4%
corruption
7.5%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
52.4%
You are comfortable with face recognition technologies to lower crime
64.4%
You feel the availability of online information has increased your trust in authorities
63.3%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
83.0%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
70.2
Recycling services are satisfactory
76.7
Public safety is not a problem
62.4
Air pollution is not a problem
59.6
Medical services provision is satisfactory
65.1
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
32.2
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
50.9
Public transport is satisfactory
78.3
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
66.5
Most children have access to a good school
80.7
Lifelong learning opportunities are provided by local institutions
74.6
Businesses are creating new jobs
74.4
Minorities feel welcome
56.1
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
75.9
Cultural activities (shows, bars, and museums) are satisfactory
76.9
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
64.6
Corruption of city officials is not an issue of concern
59.5
Residents contribute to decision making of local government
54.3
Residents provide feedback on local government projects
65.1
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
49.7
A website or App allows residents to easily give away unwanted items
66.6
Free public wifi has improved access to city services
55.1
CCTV cameras has made residents feel safer
48.7
A website or App allows residents to effectively monitor air pollution
52.2
Arranging medical appointments online has improved access
59.2
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
34.7
Apps that direct you to an available parking space have reduced journey time
44.6
Bicycle hiring has reduced congestion
56.3
Online scheduling and ticket sales has made public transport easier to use
72.9
The city provides information on traffic congestion through mobile phones
44.8
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
68.0
IT skills are taught well in schools
66.4
Online services provided by the city has made it easier to start a new business
50.7
The current internet speed and reliability meet connectivity needs
70.0
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
73.3
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
45.0
Online voting has increased participation
41.9
An online platform where residents can propose ideas has improved city life
53.6
Processing Identification Documents online has reduced waiting times
59.4
Legend
Min
City
Mean
Max