Hanoi

Smart city ranking
100 Out of 141
89 out of 118 in 2021
CCC CC in 2021
Factor ratings
CCC Structures
CCC Technologies
Group
4
All ratings range from AAA to D
City
Population
5,067,352
(UN World Urbanisation Prospects 2022 estimate)
HDI
0.744
Country 2018 2019 2020 2021 1 yr change
HDI 0.693 0.704 0.710 0.703 -0.007
Life expectancy at birth 75.3 75.4 75.4 73.6 -1.8
Expected years of schooling 12.7 12.7 13.0 13.0 0.0
Mean years of schooling 8.2 8.3 13.4 13.4 0.0
GNI per capita (PPP $) 6,220 7,433 42,375 45,225 +2,850

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80% 100%
air pollution
77.0%
road congestion
68.7%
basic amenities
44.7%
corruption
43.6%
affordable housing
37.3%
green spaces
36.8%
public transport
33.7%
health services
28.3%
security
25.2%
recycling
19.4%
unemployment
18.7%
fulfilling employment
15.1%
school education
12.6%
social mobility
6.9%
citizen engagement
5.8%
% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
92.8%
You are comfortable with face recognition technologies to lower crime
93.3%
You feel the availability of online information has increased your trust in authorities
91.0%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
68.0%
Legend
City
Group Mean
Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
72.9
Recycling services are satisfactory
66.3
Public safety is not a problem
82.8
Air pollution is not a problem
31.5
Medical services provision is satisfactory
77.0
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
58.1
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
27.0
Public transport is satisfactory
54.0
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
80.8
Most children have access to a good school
83.7
Lifelong learning opportunities are provided by local institutions
67.1
Businesses are creating new jobs
83.1
Minorities feel welcome
74.9
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
66.4
Cultural activities (shows, bars, and museums) are satisfactory
77.7
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
79.1
Corruption of city officials is not an issue of concern
38.3
Residents contribute to decision making of local government
67.9
Residents provide feedback on local government projects
74.2
Legend
Min
City
Mean
Max
Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
75.9
A website or App allows residents to easily give away unwanted items
70.3
Free public wifi has improved access to city services
70.2
CCTV cameras has made residents feel safer
80.2
A website or App allows residents to effectively monitor air pollution
69.0
Arranging medical appointments online has improved access
81.7
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
74.0
Apps that direct you to an available parking space have reduced journey time
78.2
Bicycle hiring has reduced congestion
57.3
Online scheduling and ticket sales has made public transport easier to use
76.7
The city provides information on traffic congestion through mobile phones
70.3
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
84.8
IT skills are taught well in schools
79.4
Online services provided by the city has made it easier to start a new business
79.7
The current internet speed and reliability meet connectivity needs
83.1
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
84.8
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
64.0
Online voting has increased participation
70.4
An online platform where residents can propose ideas has improved city life
73.0
Processing Identification Documents online has reduced waiting times
81.6
Legend
Min
City
Mean
Max

Background Information

City
Population
5,067,352
(UN World Urbanisation Prospects 2022 estimate)
HDI
0.744
Country 2018 2019 2020 2021 1 yr change
HDI 0.693 0.704 0.710 0.703 -0.007
Life expectancy at birth 75.3 75.4 75.4 73.6 -1.8
Expected years of schooling 12.7 12.7 13.0 13.0 0.0
Mean years of schooling 8.2 8.3 13.4 13.4 0.0
GNI per capita (PPP $) 6,220 7,433 42,375 45,225 +2,850

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80% 100%
air pollution
77.0%
road congestion
68.7%
basic amenities
44.7%
corruption
43.6%
affordable housing
37.3%
green spaces
36.8%
public transport
33.7%
health services
28.3%
security
25.2%
recycling
19.4%
unemployment
18.7%
fulfilling employment
15.1%
school education
12.6%
social mobility
6.9%
citizen engagement
5.8%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
92.8%
You are comfortable with face recognition technologies to lower crime
93.3%
You feel the availability of online information has increased your trust in authorities
91.0%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
68.0%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
72.9
Recycling services are satisfactory
66.3
Public safety is not a problem
82.8
Air pollution is not a problem
31.5
Medical services provision is satisfactory
77.0
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
58.1
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
27.0
Public transport is satisfactory
54.0
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
80.8
Most children have access to a good school
83.7
Lifelong learning opportunities are provided by local institutions
67.1
Businesses are creating new jobs
83.1
Minorities feel welcome
74.9
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
66.4
Cultural activities (shows, bars, and museums) are satisfactory
77.7
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
79.1
Corruption of city officials is not an issue of concern
38.3
Residents contribute to decision making of local government
67.9
Residents provide feedback on local government projects
74.2
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
75.9
A website or App allows residents to easily give away unwanted items
70.3
Free public wifi has improved access to city services
70.2
CCTV cameras has made residents feel safer
80.2
A website or App allows residents to effectively monitor air pollution
69.0
Arranging medical appointments online has improved access
81.7
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
74.0
Apps that direct you to an available parking space have reduced journey time
78.2
Bicycle hiring has reduced congestion
57.3
Online scheduling and ticket sales has made public transport easier to use
76.7
The city provides information on traffic congestion through mobile phones
70.3
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
84.8
IT skills are taught well in schools
79.4
Online services provided by the city has made it easier to start a new business
79.7
The current internet speed and reliability meet connectivity needs
83.1
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
84.8
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
64.0
Online voting has increased participation
70.4
An online platform where residents can propose ideas has improved city life
73.0
Processing Identification Documents online has reduced waiting times
81.6
Legend
Min
City
Mean
Max