Hangzhou

Smart city ranking
70 Out of 141
63 out of 118 in 2021
CCC CCC in 2021
Factor ratings
CCC Structures
CCC Technologies
Group
4
All ratings range from AAA to D
City
Population
8,044,878
(UN World Urbanisation Prospects 2022 estimate)
HDI
0.801
Country 2018 2019 2020 2021 1 yr change
HDI 0.758 0.761 0.764 0.768 +0.004
Life expectancy at birth 76.7 76.9 78.1 78.2 +0.1
Expected years of schooling 13.9 14.0 14.2 14.2 0.0
Mean years of schooling 7.9 8.1 13.0 13.0 0.0
GNI per capita (PPP $) 16,127 16,057 58,144 60,365 +2,221

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80% 100%
road congestion
54.4%
affordable housing
47.5%
air pollution
41.5%
health services
39.6%
fulfilling employment
39.6%
social mobility
30.3%
basic amenities
29.2%
corruption
28.3%
security
25.4%
school education
23.1%
public transport
21.5%
recycling
20.8%
green spaces
20.1%
unemployment
17.5%
citizen engagement
14.7%
% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
88.8%
You are comfortable with face recognition technologies to lower crime
83.6%
You feel the availability of online information has increased your trust in authorities
89.3%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
88.6%
Legend
City
Group Mean
Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
84.9
Recycling services are satisfactory
79.4
Public safety is not a problem
77.2
Air pollution is not a problem
67.9
Medical services provision is satisfactory
81.0
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
63.3
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
50.3
Public transport is satisfactory
72.2
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
81.6
Most children have access to a good school
77.8
Lifelong learning opportunities are provided by local institutions
73.7
Businesses are creating new jobs
78.8
Minorities feel welcome
82.7
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
82.8
Cultural activities (shows, bars, and museums) are satisfactory
80.5
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
75.6
Corruption of city officials is not an issue of concern
58.3
Residents contribute to decision making of local government
65.5
Residents provide feedback on local government projects
71.8
Legend
Min
City
Mean
Max
Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
83.0
A website or App allows residents to easily give away unwanted items
78.0
Free public wifi has improved access to city services
80.0
CCTV cameras has made residents feel safer
81.6
A website or App allows residents to effectively monitor air pollution
76.2
Arranging medical appointments online has improved access
90.7
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
72.2
Apps that direct you to an available parking space have reduced journey time
79.2
Bicycle hiring has reduced congestion
83.7
Online scheduling and ticket sales has made public transport easier to use
88.1
The city provides information on traffic congestion through mobile phones
88.0
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
84.6
IT skills are taught well in schools
80.8
Online services provided by the city has made it easier to start a new business
81.1
The current internet speed and reliability meet connectivity needs
89.4
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
89.3
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
74.4
Online voting has increased participation
76.7
An online platform where residents can propose ideas has improved city life
79.9
Processing Identification Documents online has reduced waiting times
82.5
Legend
Min
City
Mean
Max

Background Information

City
Population
8,044,878
(UN World Urbanisation Prospects 2022 estimate)
HDI
0.801
Country 2018 2019 2020 2021 1 yr change
HDI 0.758 0.761 0.764 0.768 +0.004
Life expectancy at birth 76.7 76.9 78.1 78.2 +0.1
Expected years of schooling 13.9 14.0 14.2 14.2 0.0
Mean years of schooling 7.9 8.1 13.0 13.0 0.0
GNI per capita (PPP $) 16,127 16,057 58,144 60,365 +2,221

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80% 100%
road congestion
54.4%
affordable housing
47.5%
air pollution
41.5%
health services
39.6%
fulfilling employment
39.6%
social mobility
30.3%
basic amenities
29.2%
corruption
28.3%
security
25.4%
school education
23.1%
public transport
21.5%
recycling
20.8%
green spaces
20.1%
unemployment
17.5%
citizen engagement
14.7%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
88.8%
You are comfortable with face recognition technologies to lower crime
83.6%
You feel the availability of online information has increased your trust in authorities
89.3%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
88.6%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
84.9
Recycling services are satisfactory
79.4
Public safety is not a problem
77.2
Air pollution is not a problem
67.9
Medical services provision is satisfactory
81.0
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
63.3
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
50.3
Public transport is satisfactory
72.2
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
81.6
Most children have access to a good school
77.8
Lifelong learning opportunities are provided by local institutions
73.7
Businesses are creating new jobs
78.8
Minorities feel welcome
82.7
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
82.8
Cultural activities (shows, bars, and museums) are satisfactory
80.5
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
75.6
Corruption of city officials is not an issue of concern
58.3
Residents contribute to decision making of local government
65.5
Residents provide feedback on local government projects
71.8
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
83.0
A website or App allows residents to easily give away unwanted items
78.0
Free public wifi has improved access to city services
80.0
CCTV cameras has made residents feel safer
81.6
A website or App allows residents to effectively monitor air pollution
76.2
Arranging medical appointments online has improved access
90.7
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
72.2
Apps that direct you to an available parking space have reduced journey time
79.2
Bicycle hiring has reduced congestion
83.7
Online scheduling and ticket sales has made public transport easier to use
88.1
The city provides information on traffic congestion through mobile phones
88.0
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
84.6
IT skills are taught well in schools
80.8
Online services provided by the city has made it easier to start a new business
81.1
The current internet speed and reliability meet connectivity needs
89.4
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
89.3
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
74.4
Online voting has increased participation
76.7
An online platform where residents can propose ideas has improved city life
79.9
Processing Identification Documents online has reduced waiting times
82.5
Legend
Min
City
Mean
Max