Zurich

Smart city ranking
2 Out of 118
3 in 2020
AA AA in 2020
Factor ratings
AAA Structures
A Technologies
Group
1
All ratings range from AAA to D

Background Information

City Population 410,000 (Eurostat)
Country 2016 2017 2018 2019 1 yr change
HDI 0.943 0.943 0.946 0.955 +0.009
Life expectancy at birth 83.3 83.5 83.6 83.8 +0.2
Expected years of schooling 16.2 16.2 16.2 16.3 +0.1
Mean years of schooling 13.4 13.4 13.4 13.4 0.0
GNI per capita (PPP $) 58,138 57,301 59,375 69,394 +10,019

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80%100%
affordable housing
74.0%
road congestion
64.0%
air pollution
37.1%
unemployment
32.7%
security
28.4%
green spaces
28.0%
fulfilling employment
26.2%
recycling
26.2%
public transport
22.0%
social mobility
16.9%
basic amenities
14.8%
corruption
12.8%
citizen engagement
12.5%
health services
11.3%
school education
10.2%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
69.4%
You are comfortable with face recognition technologies to lower crime
59.9%
You feel the availability of online information has increased your trust in authorities
68.1%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
73.4%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
83.7
Recycling services are satisfactory
86.7
Public safety is not a problem
77.1
Air pollution is not a problem
59.5
Medical services provision is satisfactory
87.3
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
30.4
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
40.7
Public transport is satisfactory
79.5
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
74.1
Most children have access to a good school
85.9
Lifelong learning opportunities are provided by local institutions
74.5
Businesses are creating new jobs
70.3
Minorities feel welcome
67.4
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
73.9
Cultural activities (shows, bars, and museums) are satisfactory
82.6
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
70.9
Corruption of city officials is not an issue of concern
68.1
Residents contribute to decision making of local government
73.0
Residents provide feedback on local government projects
73.6
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
59.5
A website or App allows residents to easily give away unwanted items
55.9
Free public wifi has improved access to city services
52.9
CCTV cameras has made residents feel safer
49.7
A website or App allows residents to effectively monitor air pollution
42.6
Arranging medical appointments online has improved access
56.0
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
42.4
Apps that direct you to an available parking space have reduced journey time
44.2
Bicycle hiring has reduced congestion
51.4
Online scheduling and ticket sales has made public transport easier to use
79.6
The city provides information on traffic congestion through mobile phones
57.9
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
75.4
IT skills are taught well in schools
58.5
Online services provided by the city has made it easier to start a new business
55.0
The current internet speed and reliability meet connectivity needs
77.3
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
78.5
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
46.6
Online voting has increased participation
50.4
An online platform where residents can propose ideas has improved city life
49.3
Processing Identification Documents online has reduced waiting times
56.8
Legend
Min
City
Mean
Max

Background Information

City Population 410,000 (Eurostat)
Country 2016 2017 2018 2019 1 yr change
HDI 0.943 0.943 0.946 0.955 +0.009
Life expectancy at birth 83.3 83.5 83.6 83.8 +0.2
Expected years of schooling 16.2 16.2 16.2 16.3 +0.1
Mean years of schooling 13.4 13.4 13.4 13.4 0.0
GNI per capita (PPP $) 58,138 57,301 59,375 69,394 +10,019

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80%100%
affordable housing
74.0%
road congestion
64.0%
air pollution
37.1%
unemployment
32.7%
security
28.4%
green spaces
28.0%
fulfilling employment
26.2%
recycling
26.2%
public transport
22.0%
social mobility
16.9%
basic amenities
14.8%
corruption
12.8%
citizen engagement
12.5%
health services
11.3%
school education
10.2%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
69.4%
You are comfortable with face recognition technologies to lower crime
59.9%
You feel the availability of online information has increased your trust in authorities
68.1%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
73.4%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
83.7
Recycling services are satisfactory
86.7
Public safety is not a problem
77.1
Air pollution is not a problem
59.5
Medical services provision is satisfactory
87.3
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
30.4
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
40.7
Public transport is satisfactory
79.5
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
74.1
Most children have access to a good school
85.9
Lifelong learning opportunities are provided by local institutions
74.5
Businesses are creating new jobs
70.3
Minorities feel welcome
67.4
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
73.9
Cultural activities (shows, bars, and museums) are satisfactory
82.6
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
70.9
Corruption of city officials is not an issue of concern
68.1
Residents contribute to decision making of local government
73.0
Residents provide feedback on local government projects
73.6
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
59.5
A website or App allows residents to easily give away unwanted items
55.9
Free public wifi has improved access to city services
52.9
CCTV cameras has made residents feel safer
49.7
A website or App allows residents to effectively monitor air pollution
42.6
Arranging medical appointments online has improved access
56.0
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
42.4
Apps that direct you to an available parking space have reduced journey time
44.2
Bicycle hiring has reduced congestion
51.4
Online scheduling and ticket sales has made public transport easier to use
79.6
The city provides information on traffic congestion through mobile phones
57.9
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
75.4
IT skills are taught well in schools
58.5
Online services provided by the city has made it easier to start a new business
55.0
The current internet speed and reliability meet connectivity needs
77.3
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
78.5
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
46.6
Online voting has increased participation
50.4
An online platform where residents can propose ideas has improved city life
49.3
Processing Identification Documents online has reduced waiting times
56.8
Legend
Min
City
Mean
Max