Vienna

Smart city ranking
11 Out of 118
25 in 2020
BBB BBB in 2020
Factor ratings
A Structures
BB Technologies
Group
2
All ratings range from AAA to D

Background Information

City Population 1,930,000 (UN World Urbanization Prospects)
Country 2016 2017 2018 2019 1 yr change
HDI 0.909 0.912 0.914 0.922 +0.008
Life expectancy at birth 81.3 81.3 81.4 81.5 +0.1
Expected years of schooling 16.1 16.3 16.3 16.1 -0.2
Mean years of schooling 12.6 12.6 12.6 12.5 -0.1
GNI per capita (PPP $) 44,621 45,375 46,231 56,197 +9,966

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80%100%
affordable housing
73.2%
unemployment
50.8%
road congestion
49.0%
security
45.0%
air pollution
30.2%
corruption
27.8%
school education
24.9%
citizen engagement
23.5%
health services
23.5%
green spaces
22.0%
fulfilling employment
20.9%
recycling
19.1%
social mobility
17.6%
public transport
13.8%
basic amenities
10.4%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
63.1%
You are comfortable with face recognition technologies to lower crime
57.8%
You feel the availability of online information has increased your trust in authorities
54.1%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
64.1%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
84.6
Recycling services are satisfactory
86.1
Public safety is not a problem
68.5
Air pollution is not a problem
58.0
Medical services provision is satisfactory
82.5
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
29.6
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
39.3
Public transport is satisfactory
77.7
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
66.9
Most children have access to a good school
67.9
Lifelong learning opportunities are provided by local institutions
72.3
Businesses are creating new jobs
66.4
Minorities feel welcome
60.3
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
73.1
Cultural activities (shows, bars, and museums) are satisfactory
86.7
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
60.4
Corruption of city officials is not an issue of concern
45.0
Residents contribute to decision making of local government
50.1
Residents provide feedback on local government projects
53.3
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
52.6
A website or App allows residents to easily give away unwanted items
64.9
Free public wifi has improved access to city services
55.6
CCTV cameras has made residents feel safer
45.4
A website or App allows residents to effectively monitor air pollution
38.3
Arranging medical appointments online has improved access
58.1
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
38.5
Apps that direct you to an available parking space have reduced journey time
37.9
Bicycle hiring has reduced congestion
44.8
Online scheduling and ticket sales has made public transport easier to use
71.5
The city provides information on traffic congestion through mobile phones
55.1
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
71.1
IT skills are taught well in schools
51.6
Online services provided by the city has made it easier to start a new business
50.5
The current internet speed and reliability meet connectivity needs
69.7
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
80.9
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
36.7
Online voting has increased participation
46.4
An online platform where residents can propose ideas has improved city life
45.1
Processing Identification Documents online has reduced waiting times
57.4
Legend
Min
City
Mean
Max

Background Information

City Population 1,930,000 (UN World Urbanization Prospects)
Country 2016 2017 2018 2019 1 yr change
HDI 0.909 0.912 0.914 0.922 +0.008
Life expectancy at birth 81.3 81.3 81.4 81.5 +0.1
Expected years of schooling 16.1 16.3 16.3 16.1 -0.2
Mean years of schooling 12.6 12.6 12.6 12.5 -0.1
GNI per capita (PPP $) 44,621 45,375 46,231 56,197 +9,966

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80%100%
affordable housing
73.2%
unemployment
50.8%
road congestion
49.0%
security
45.0%
air pollution
30.2%
corruption
27.8%
school education
24.9%
citizen engagement
23.5%
health services
23.5%
green spaces
22.0%
fulfilling employment
20.9%
recycling
19.1%
social mobility
17.6%
public transport
13.8%
basic amenities
10.4%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
63.1%
You are comfortable with face recognition technologies to lower crime
57.8%
You feel the availability of online information has increased your trust in authorities
54.1%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
64.1%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
84.6
Recycling services are satisfactory
86.1
Public safety is not a problem
68.5
Air pollution is not a problem
58.0
Medical services provision is satisfactory
82.5
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
29.6
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
39.3
Public transport is satisfactory
77.7
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
66.9
Most children have access to a good school
67.9
Lifelong learning opportunities are provided by local institutions
72.3
Businesses are creating new jobs
66.4
Minorities feel welcome
60.3
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
73.1
Cultural activities (shows, bars, and museums) are satisfactory
86.7
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
60.4
Corruption of city officials is not an issue of concern
45.0
Residents contribute to decision making of local government
50.1
Residents provide feedback on local government projects
53.3
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
52.6
A website or App allows residents to easily give away unwanted items
64.9
Free public wifi has improved access to city services
55.6
CCTV cameras has made residents feel safer
45.4
A website or App allows residents to effectively monitor air pollution
38.3
Arranging medical appointments online has improved access
58.1
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
38.5
Apps that direct you to an available parking space have reduced journey time
37.9
Bicycle hiring has reduced congestion
44.8
Online scheduling and ticket sales has made public transport easier to use
71.5
The city provides information on traffic congestion through mobile phones
55.1
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
71.1
IT skills are taught well in schools
51.6
Online services provided by the city has made it easier to start a new business
50.5
The current internet speed and reliability meet connectivity needs
69.7
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
80.9
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
36.7
Online voting has increased participation
46.4
An online platform where residents can propose ideas has improved city life
45.1
Processing Identification Documents online has reduced waiting times
57.4
Legend
Min
City
Mean
Max