Santiago

Smart city ranking
110 Out of 118
91 in 2020
C CC in 2020
Factor ratings
C Structures
CC Technologies
Group
3
All ratings range from AAA to D

Background Information

City Population 6,770,000 (UN World Urbanization Prospects)
Country 2016 2017 2018 2019 1 yr change
HDI 0.843 0.845 0.847 0.851 +0.004
Life expectancy at birth 79.8 79.9 80.0 80.2 +0.2
Expected years of schooling 16.4 16.5 16.5 16.4 -0.1
Mean years of schooling 10.3 10.4 10.4 10.6 +0.2
GNI per capita (PPP $) 21,776 21,415 21,972 23,261 +1,289

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80%100%
security
63.2%
health services
60.7%
affordable housing
47.0%
air pollution
45.0%
corruption
40.2%
unemployment
40.1%
fulfilling employment
38.3%
school education
31.8%
public transport
28.8%
basic amenities
23.3%
recycling
19.6%
road congestion
18.8%
social mobility
16.0%
green spaces
15.2%
citizen engagement
10.8%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
57.2%
You are comfortable with face recognition technologies to lower crime
71.2%
You feel the availability of online information has increased your trust in authorities
45.7%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
67.4%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
37.4
Recycling services are satisfactory
41.1
Public safety is not a problem
21.5
Air pollution is not a problem
10.9
Medical services provision is satisfactory
36.3
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
18.5
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
17.1
Public transport is satisfactory
33.6
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
57.8
Most children have access to a good school
31.7
Lifelong learning opportunities are provided by local institutions
37.1
Businesses are creating new jobs
38.5
Minorities feel welcome
29.6
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
51.6
Cultural activities (shows, bars, and museums) are satisfactory
59.1
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
44.5
Corruption of city officials is not an issue of concern
22.2
Residents contribute to decision making of local government
23.2
Residents provide feedback on local government projects
34.8
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
40.7
A website or App allows residents to easily give away unwanted items
44.7
Free public wifi has improved access to city services
51.5
CCTV cameras has made residents feel safer
53.0
A website or App allows residents to effectively monitor air pollution
37.5
Arranging medical appointments online has improved access
68.7
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
37.3
Apps that direct you to an available parking space have reduced journey time
36.5
Bicycle hiring has reduced congestion
52.5
Online scheduling and ticket sales has made public transport easier to use
48.2
The city provides information on traffic congestion through mobile phones
56.0
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
64.7
IT skills are taught well in schools
38.9
Online services provided by the city has made it easier to start a new business
55.7
The current internet speed and reliability meet connectivity needs
66.4
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
73.9
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
28.2
Online voting has increased participation
27.4
An online platform where residents can propose ideas has improved city life
35.9
Processing Identification Documents online has reduced waiting times
61.5
Legend
Min
City
Mean
Max

Background Information

City Population 6,770,000 (UN World Urbanization Prospects)
Country 2016 2017 2018 2019 1 yr change
HDI 0.843 0.845 0.847 0.851 +0.004
Life expectancy at birth 79.8 79.9 80.0 80.2 +0.2
Expected years of schooling 16.4 16.5 16.5 16.4 -0.1
Mean years of schooling 10.3 10.4 10.4 10.6 +0.2
GNI per capita (PPP $) 21,776 21,415 21,972 23,261 +1,289

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80%100%
security
63.2%
health services
60.7%
affordable housing
47.0%
air pollution
45.0%
corruption
40.2%
unemployment
40.1%
fulfilling employment
38.3%
school education
31.8%
public transport
28.8%
basic amenities
23.3%
recycling
19.6%
road congestion
18.8%
social mobility
16.0%
green spaces
15.2%
citizen engagement
10.8%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
57.2%
You are comfortable with face recognition technologies to lower crime
71.2%
You feel the availability of online information has increased your trust in authorities
45.7%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
67.4%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
37.4
Recycling services are satisfactory
41.1
Public safety is not a problem
21.5
Air pollution is not a problem
10.9
Medical services provision is satisfactory
36.3
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
18.5
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
17.1
Public transport is satisfactory
33.6
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
57.8
Most children have access to a good school
31.7
Lifelong learning opportunities are provided by local institutions
37.1
Businesses are creating new jobs
38.5
Minorities feel welcome
29.6
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
51.6
Cultural activities (shows, bars, and museums) are satisfactory
59.1
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
44.5
Corruption of city officials is not an issue of concern
22.2
Residents contribute to decision making of local government
23.2
Residents provide feedback on local government projects
34.8
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
40.7
A website or App allows residents to easily give away unwanted items
44.7
Free public wifi has improved access to city services
51.5
CCTV cameras has made residents feel safer
53.0
A website or App allows residents to effectively monitor air pollution
37.5
Arranging medical appointments online has improved access
68.7
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
37.3
Apps that direct you to an available parking space have reduced journey time
36.5
Bicycle hiring has reduced congestion
52.5
Online scheduling and ticket sales has made public transport easier to use
48.2
The city provides information on traffic congestion through mobile phones
56.0
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
64.7
IT skills are taught well in schools
38.9
Online services provided by the city has made it easier to start a new business
55.7
The current internet speed and reliability meet connectivity needs
66.4
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
73.9
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
28.2
Online voting has increased participation
27.4
An online platform where residents can propose ideas has improved city life
35.9
Processing Identification Documents online has reduced waiting times
61.5
Legend
Min
City
Mean
Max