San José

Smart city ranking
109 Out of 118
N/A not in 2020
C not in 2020
Factor ratings
C Structures
C Technologies
Group
3
All ratings range from AAA to D

Background Information

City Population 1,400,000 (UN World Urbanization Prospects)
Country 2016 2017 2018 2019 1 yr change
HDI 0.789 0.792 0.794 0.810 +0.016
Life expectancy at birth 79.7 79.9 80.1 80.3 +0.2
Expected years of schooling 15.4 15.4 15.7 15.7 0.0
Mean years of schooling 8.6 8.7 8.7 8.7 +0.0
GNI per capita (PPP $) 17,783 18,161 18,371 18,486 +115

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80%100%
corruption
73.3%
security
69.2%
unemployment
67.5%
road congestion
52.5%
affordable housing
42.5%
fulfilling employment
37.5%
basic amenities
22.5%
public transport
20.8%
citizen engagement
20.0%
recycling
17.5%
air pollution
16.7%
health services
15.8%
social mobility
15.0%
school education
12.5%
green spaces
7.5%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
67.5%
You are comfortable with face recognition technologies to lower crime
74.2%
You feel the availability of online information has increased your trust in authorities
52.5%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
68.5%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
52.9
Recycling services are satisfactory
49.9
Public safety is not a problem
29.3
Air pollution is not a problem
36.8
Medical services provision is satisfactory
69.9
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
30.1
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
13.2
Public transport is satisfactory
34.2
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
54.4
Most children have access to a good school
52.4
Lifelong learning opportunities are provided by local institutions
49.2
Businesses are creating new jobs
38.3
Minorities feel welcome
37.1
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
63.3
Cultural activities (shows, bars, and museums) are satisfactory
59.6
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
42.8
Corruption of city officials is not an issue of concern
11.8
Residents contribute to decision making of local government
22.1
Residents provide feedback on local government projects
30.6
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
35.7
A website or App allows residents to easily give away unwanted items
31.8
Free public wifi has improved access to city services
56.1
CCTV cameras has made residents feel safer
55.3
A website or App allows residents to effectively monitor air pollution
21.8
Arranging medical appointments online has improved access
58.2
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
35.6
Apps that direct you to an available parking space have reduced journey time
41.5
Bicycle hiring has reduced congestion
36.7
Online scheduling and ticket sales has made public transport easier to use
38.8
The city provides information on traffic congestion through mobile phones
44.3
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
56.8
IT skills are taught well in schools
34.6
Online services provided by the city has made it easier to start a new business
43.1
The current internet speed and reliability meet connectivity needs
55.8
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
70.1
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
21.7
Online voting has increased participation
26.1
An online platform where residents can propose ideas has improved city life
29.0
Processing Identification Documents online has reduced waiting times
49.4
Legend
Min
City
Mean
Max

Background Information

City Population 1,400,000 (UN World Urbanization Prospects)
Country 2016 2017 2018 2019 1 yr change
HDI 0.789 0.792 0.794 0.810 +0.016
Life expectancy at birth 79.7 79.9 80.1 80.3 +0.2
Expected years of schooling 15.4 15.4 15.7 15.7 0.0
Mean years of schooling 8.6 8.7 8.7 8.7 +0.0
GNI per capita (PPP $) 17,783 18,161 18,371 18,486 +115

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80%100%
corruption
73.3%
security
69.2%
unemployment
67.5%
road congestion
52.5%
affordable housing
42.5%
fulfilling employment
37.5%
basic amenities
22.5%
public transport
20.8%
citizen engagement
20.0%
recycling
17.5%
air pollution
16.7%
health services
15.8%
social mobility
15.0%
school education
12.5%
green spaces
7.5%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
67.5%
You are comfortable with face recognition technologies to lower crime
74.2%
You feel the availability of online information has increased your trust in authorities
52.5%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
68.5%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
52.9
Recycling services are satisfactory
49.9
Public safety is not a problem
29.3
Air pollution is not a problem
36.8
Medical services provision is satisfactory
69.9
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
30.1
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
13.2
Public transport is satisfactory
34.2
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
54.4
Most children have access to a good school
52.4
Lifelong learning opportunities are provided by local institutions
49.2
Businesses are creating new jobs
38.3
Minorities feel welcome
37.1
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
63.3
Cultural activities (shows, bars, and museums) are satisfactory
59.6
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
42.8
Corruption of city officials is not an issue of concern
11.8
Residents contribute to decision making of local government
22.1
Residents provide feedback on local government projects
30.6
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
35.7
A website or App allows residents to easily give away unwanted items
31.8
Free public wifi has improved access to city services
56.1
CCTV cameras has made residents feel safer
55.3
A website or App allows residents to effectively monitor air pollution
21.8
Arranging medical appointments online has improved access
58.2
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
35.6
Apps that direct you to an available parking space have reduced journey time
41.5
Bicycle hiring has reduced congestion
36.7
Online scheduling and ticket sales has made public transport easier to use
38.8
The city provides information on traffic congestion through mobile phones
44.3
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
56.8
IT skills are taught well in schools
34.6
Online services provided by the city has made it easier to start a new business
43.1
The current internet speed and reliability meet connectivity needs
55.8
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
70.1
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
21.7
Online voting has increased participation
26.1
An online platform where residents can propose ideas has improved city life
29.0
Processing Identification Documents online has reduced waiting times
49.4
Legend
Min
City
Mean
Max