Phoenix

Smart city ranking
62 Out of 118
39 in 2020
B BBB in 2020
Factor ratings
BB Structures
B Technologies
Group
2
All ratings range from AAA to D

Background Information

City Population 4,510,000 (UN World Urbanization Prospects)
Country 2016 2017 2018 2019 1 yr change
HDI 0.919 0.919 0.920 0.926 +0.006
Life expectancy at birth 78.9 78.9 78.9 78.9 0.0
Expected years of schooling 16.3 16.3 16.3 16.3 +0.0
Mean years of schooling 13.4 13.4 13.4 13.4 +0.0
GNI per capita (PPP $) 54,443 55,351 56,140 63,826 +7,686

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80%100%
affordable housing
70.6%
air pollution
49.8%
road congestion
45.2%
school education
43.7%
health services
36.7%
unemployment
35.7%
security
30.0%
fulfilling employment
26.1%
public transport
24.5%
corruption
23.2%
basic amenities
20.1%
recycling
20.1%
citizen engagement
13.7%
green spaces
13.5%
social mobility
10.0%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
49.3%
You are comfortable with face recognition technologies to lower crime
61.2%
You feel the availability of online information has increased your trust in authorities
50.4%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
77.2%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
55.9
Recycling services are satisfactory
64.4
Public safety is not a problem
42.9
Air pollution is not a problem
30.3
Medical services provision is satisfactory
65.5
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
33.4
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
25.4
Public transport is satisfactory
47.2
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
71.7
Most children have access to a good school
59.5
Lifelong learning opportunities are provided by local institutions
63.2
Businesses are creating new jobs
68.2
Minorities feel welcome
56.9
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
53.6
Cultural activities (shows, bars, and museums) are satisfactory
73.2
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
64.2
Corruption of city officials is not an issue of concern
41.0
Residents contribute to decision making of local government
48.0
Residents provide feedback on local government projects
58.7
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
45.5
A website or App allows residents to easily give away unwanted items
61.8
Free public wifi has improved access to city services
44.8
CCTV cameras has made residents feel safer
39.7
A website or App allows residents to effectively monitor air pollution
45.1
Arranging medical appointments online has improved access
63.5
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
43.4
Apps that direct you to an available parking space have reduced journey time
32.7
Bicycle hiring has reduced congestion
31.9
Online scheduling and ticket sales has made public transport easier to use
44.6
The city provides information on traffic congestion through mobile phones
55.3
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
72.6
IT skills are taught well in schools
44.3
Online services provided by the city has made it easier to start a new business
44.7
The current internet speed and reliability meet connectivity needs
61.6
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
74.2
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
32.8
Online voting has increased participation
47.3
An online platform where residents can propose ideas has improved city life
39.0
Processing Identification Documents online has reduced waiting times
50.7
Legend
Min
City
Mean
Max

Background Information

City Population 4,510,000 (UN World Urbanization Prospects)
Country 2016 2017 2018 2019 1 yr change
HDI 0.919 0.919 0.920 0.926 +0.006
Life expectancy at birth 78.9 78.9 78.9 78.9 0.0
Expected years of schooling 16.3 16.3 16.3 16.3 +0.0
Mean years of schooling 13.4 13.4 13.4 13.4 +0.0
GNI per capita (PPP $) 54,443 55,351 56,140 63,826 +7,686

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80%100%
affordable housing
70.6%
air pollution
49.8%
road congestion
45.2%
school education
43.7%
health services
36.7%
unemployment
35.7%
security
30.0%
fulfilling employment
26.1%
public transport
24.5%
corruption
23.2%
basic amenities
20.1%
recycling
20.1%
citizen engagement
13.7%
green spaces
13.5%
social mobility
10.0%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
49.3%
You are comfortable with face recognition technologies to lower crime
61.2%
You feel the availability of online information has increased your trust in authorities
50.4%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
77.2%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
55.9
Recycling services are satisfactory
64.4
Public safety is not a problem
42.9
Air pollution is not a problem
30.3
Medical services provision is satisfactory
65.5
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
33.4
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
25.4
Public transport is satisfactory
47.2
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
71.7
Most children have access to a good school
59.5
Lifelong learning opportunities are provided by local institutions
63.2
Businesses are creating new jobs
68.2
Minorities feel welcome
56.9
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
53.6
Cultural activities (shows, bars, and museums) are satisfactory
73.2
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
64.2
Corruption of city officials is not an issue of concern
41.0
Residents contribute to decision making of local government
48.0
Residents provide feedback on local government projects
58.7
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
45.5
A website or App allows residents to easily give away unwanted items
61.8
Free public wifi has improved access to city services
44.8
CCTV cameras has made residents feel safer
39.7
A website or App allows residents to effectively monitor air pollution
45.1
Arranging medical appointments online has improved access
63.5
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
43.4
Apps that direct you to an available parking space have reduced journey time
32.7
Bicycle hiring has reduced congestion
31.9
Online scheduling and ticket sales has made public transport easier to use
44.6
The city provides information on traffic congestion through mobile phones
55.3
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
72.6
IT skills are taught well in schools
44.3
Online services provided by the city has made it easier to start a new business
44.7
The current internet speed and reliability meet connectivity needs
61.6
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
74.2
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
32.8
Online voting has increased participation
47.3
An online platform where residents can propose ideas has improved city life
39.0
Processing Identification Documents online has reduced waiting times
50.7
Legend
Min
City
Mean
Max