Mumbai

Smart city ranking
90 Out of 118
93 in 2020
CC C in 2020
Factor ratings
CC Structures
CC Technologies
Group
4
All ratings range from AAA to D

Background Information

City Population 20,410,000 (UN World Urbanization Prospects)
Country 2016 2017 2018 2019 1 yr change
HDI 0.637 0.643 0.647 0.645 -0.002
Life expectancy at birth 68.9 69.2 69.4 69.7 +0.3
Expected years of schooling 12.3 12.3 12.3 12.2 -0.1
Mean years of schooling 6.4 6.5 6.5 6.5 0.0
GNI per capita (PPP $) 6,075 6,446 6,829 6,681 -148

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80%100%
air pollution
49.9%
affordable housing
47.1%
road congestion
45.2%
basic amenities
43.5%
corruption
43.0%
unemployment
36.9%
green spaces
36.3%
health services
34.9%
security
31.2%
fulfilling employment
29.3%
public transport
27.8%
recycling
18.9%
school education
17.9%
citizen engagement
10.6%
social mobility
10.2%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
78.3%
You are comfortable with face recognition technologies to lower crime
81.2%
You feel the availability of online information has increased your trust in authorities
83.2%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
74.2%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
65.0
Recycling services are satisfactory
66.0
Public safety is not a problem
46.7
Air pollution is not a problem
28.7
Medical services provision is satisfactory
68.5
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
44.7
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
24.7
Public transport is satisfactory
62.5
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
67.8
Most children have access to a good school
66.9
Lifelong learning opportunities are provided by local institutions
63.2
Businesses are creating new jobs
75.4
Minorities feel welcome
71.0
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
55.9
Cultural activities (shows, bars, and museums) are satisfactory
74.0
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
70.4
Corruption of city officials is not an issue of concern
35.4
Residents contribute to decision making of local government
58.9
Residents provide feedback on local government projects
63.6
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
63.1
A website or App allows residents to easily give away unwanted items
57.4
Free public wifi has improved access to city services
66.8
CCTV cameras has made residents feel safer
77.0
A website or App allows residents to effectively monitor air pollution
57.4
Arranging medical appointments online has improved access
78.7
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
65.5
Apps that direct you to an available parking space have reduced journey time
60.8
Bicycle hiring has reduced congestion
59.6
Online scheduling and ticket sales has made public transport easier to use
79.6
The city provides information on traffic congestion through mobile phones
75.9
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
79.0
IT skills are taught well in schools
71.4
Online services provided by the city has made it easier to start a new business
77.0
The current internet speed and reliability meet connectivity needs
74.9
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
80.8
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
59.6
Online voting has increased participation
64.5
An online platform where residents can propose ideas has improved city life
68.3
Processing Identification Documents online has reduced waiting times
79.0
Legend
Min
City
Mean
Max

Background Information

City Population 20,410,000 (UN World Urbanization Prospects)
Country 2016 2017 2018 2019 1 yr change
HDI 0.637 0.643 0.647 0.645 -0.002
Life expectancy at birth 68.9 69.2 69.4 69.7 +0.3
Expected years of schooling 12.3 12.3 12.3 12.2 -0.1
Mean years of schooling 6.4 6.5 6.5 6.5 0.0
GNI per capita (PPP $) 6,075 6,446 6,829 6,681 -148

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80%100%
air pollution
49.9%
affordable housing
47.1%
road congestion
45.2%
basic amenities
43.5%
corruption
43.0%
unemployment
36.9%
green spaces
36.3%
health services
34.9%
security
31.2%
fulfilling employment
29.3%
public transport
27.8%
recycling
18.9%
school education
17.9%
citizen engagement
10.6%
social mobility
10.2%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
78.3%
You are comfortable with face recognition technologies to lower crime
81.2%
You feel the availability of online information has increased your trust in authorities
83.2%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
74.2%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
65.0
Recycling services are satisfactory
66.0
Public safety is not a problem
46.7
Air pollution is not a problem
28.7
Medical services provision is satisfactory
68.5
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
44.7
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
24.7
Public transport is satisfactory
62.5
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
67.8
Most children have access to a good school
66.9
Lifelong learning opportunities are provided by local institutions
63.2
Businesses are creating new jobs
75.4
Minorities feel welcome
71.0
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
55.9
Cultural activities (shows, bars, and museums) are satisfactory
74.0
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
70.4
Corruption of city officials is not an issue of concern
35.4
Residents contribute to decision making of local government
58.9
Residents provide feedback on local government projects
63.6
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
63.1
A website or App allows residents to easily give away unwanted items
57.4
Free public wifi has improved access to city services
66.8
CCTV cameras has made residents feel safer
77.0
A website or App allows residents to effectively monitor air pollution
57.4
Arranging medical appointments online has improved access
78.7
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
65.5
Apps that direct you to an available parking space have reduced journey time
60.8
Bicycle hiring has reduced congestion
59.6
Online scheduling and ticket sales has made public transport easier to use
79.6
The city provides information on traffic congestion through mobile phones
75.9
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
79.0
IT skills are taught well in schools
71.4
Online services provided by the city has made it easier to start a new business
77.0
The current internet speed and reliability meet connectivity needs
74.9
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
80.8
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
59.6
Online voting has increased participation
64.5
An online platform where residents can propose ideas has improved city life
68.3
Processing Identification Documents online has reduced waiting times
79.0
Legend
Min
City
Mean
Max