Melbourne

Smart city ranking
19 Out of 118
20 in 2020
BBB A in 2020
Factor ratings
BBB Structures
A Technologies
Group
1
All ratings range from AAA to D

Background Information

City Population 4,970,000 (UN World Urbanization Prospects)
Country 2016 2017 2018 2019 1 yr change
HDI 0.935 0.937 0.938 0.944 +0.006
Life expectancy at birth 83.0 83.1 83.3 83.4 +0.1
Expected years of schooling 22.9 22.1 22.1 22.0 -0.1
Mean years of schooling 12.6 12.7 12.7 12.7 +0.0
GNI per capita (PPP $) 43,653 43,756 44,097 48,085 +3,988

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80%100%
affordable housing
80.0%
road congestion
52.8%
unemployment
49.5%
security
43.3%
health services
41.0%
fulfilling employment
33.4%
public transport
27.5%
recycling
25.7%
school education
24.0%
air pollution
19.3%
corruption
18.3%
basic amenities
16.4%
social mobility
15.4%
green spaces
13.4%
citizen engagement
9.3%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
58.3%
You are comfortable with face recognition technologies to lower crime
68.1%
You feel the availability of online information has increased your trust in authorities
60.5%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
74.6%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
66.9
Recycling services are satisfactory
63.7
Public safety is not a problem
41.8
Air pollution is not a problem
47.4
Medical services provision is satisfactory
70.4
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
31.4
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
24.9
Public transport is satisfactory
53.5
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
68.0
Most children have access to a good school
72.8
Lifelong learning opportunities are provided by local institutions
69.3
Businesses are creating new jobs
58.6
Minorities feel welcome
62.5
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
73.1
Cultural activities (shows, bars, and museums) are satisfactory
77.7
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
62.4
Corruption of city officials is not an issue of concern
43.6
Residents contribute to decision making of local government
49.1
Residents provide feedback on local government projects
60.3
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
51.6
A website or App allows residents to easily give away unwanted items
60.1
Free public wifi has improved access to city services
62.9
CCTV cameras has made residents feel safer
59.9
A website or App allows residents to effectively monitor air pollution
40.6
Arranging medical appointments online has improved access
72.0
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
44.6
Apps that direct you to an available parking space have reduced journey time
42.7
Bicycle hiring has reduced congestion
41.1
Online scheduling and ticket sales has made public transport easier to use
59.7
The city provides information on traffic congestion through mobile phones
57.1
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
73.9
IT skills are taught well in schools
62.1
Online services provided by the city has made it easier to start a new business
53.4
The current internet speed and reliability meet connectivity needs
63.6
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
77.7
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
38.9
Online voting has increased participation
51.5
An online platform where residents can propose ideas has improved city life
49.2
Processing Identification Documents online has reduced waiting times
62.6
Legend
Min
City
Mean
Max

Background Information

City Population 4,970,000 (UN World Urbanization Prospects)
Country 2016 2017 2018 2019 1 yr change
HDI 0.935 0.937 0.938 0.944 +0.006
Life expectancy at birth 83.0 83.1 83.3 83.4 +0.1
Expected years of schooling 22.9 22.1 22.1 22.0 -0.1
Mean years of schooling 12.6 12.7 12.7 12.7 +0.0
GNI per capita (PPP $) 43,653 43,756 44,097 48,085 +3,988

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80%100%
affordable housing
80.0%
road congestion
52.8%
unemployment
49.5%
security
43.3%
health services
41.0%
fulfilling employment
33.4%
public transport
27.5%
recycling
25.7%
school education
24.0%
air pollution
19.3%
corruption
18.3%
basic amenities
16.4%
social mobility
15.4%
green spaces
13.4%
citizen engagement
9.3%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
58.3%
You are comfortable with face recognition technologies to lower crime
68.1%
You feel the availability of online information has increased your trust in authorities
60.5%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
74.6%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
66.9
Recycling services are satisfactory
63.7
Public safety is not a problem
41.8
Air pollution is not a problem
47.4
Medical services provision is satisfactory
70.4
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
31.4
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
24.9
Public transport is satisfactory
53.5
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
68.0
Most children have access to a good school
72.8
Lifelong learning opportunities are provided by local institutions
69.3
Businesses are creating new jobs
58.6
Minorities feel welcome
62.5
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
73.1
Cultural activities (shows, bars, and museums) are satisfactory
77.7
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
62.4
Corruption of city officials is not an issue of concern
43.6
Residents contribute to decision making of local government
49.1
Residents provide feedback on local government projects
60.3
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
51.6
A website or App allows residents to easily give away unwanted items
60.1
Free public wifi has improved access to city services
62.9
CCTV cameras has made residents feel safer
59.9
A website or App allows residents to effectively monitor air pollution
40.6
Arranging medical appointments online has improved access
72.0
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
44.6
Apps that direct you to an available parking space have reduced journey time
42.7
Bicycle hiring has reduced congestion
41.1
Online scheduling and ticket sales has made public transport easier to use
59.7
The city provides information on traffic congestion through mobile phones
57.1
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
73.9
IT skills are taught well in schools
62.1
Online services provided by the city has made it easier to start a new business
53.4
The current internet speed and reliability meet connectivity needs
63.6
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
77.7
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
38.9
Online voting has increased participation
51.5
An online platform where residents can propose ideas has improved city life
49.2
Processing Identification Documents online has reduced waiting times
62.6
Legend
Min
City
Mean
Max