Hanoi

Smart city ranking
87 Out of 118
84 in 2020
CC CC in 2020
Factor ratings
CC Structures
CC Technologies
Group
4
All ratings range from AAA to D

Background Information

City Population 4,680,000 (UN World Urbanization Prospects)
Country 2016 2017 2018 2019 1 yr change
HDI 0.685 0.690 0.693 0.704 +0.011
Life expectancy at birth 75.2 75.2 75.3 75.4 +0.1
Expected years of schooling 12.7 12.7 12.7 12.7 0.0
Mean years of schooling 8.1 8.2 8.2 8.3 +0.1
GNI per capita (PPP $) 5,638 5,916 6,220 7,433 +1,213

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80%100%
air pollution
79.8%
road congestion
67.3%
basic amenities
46.5%
corruption
39.8%
green spaces
38.0%
affordable housing
36.4%
public transport
31.6%
health services
24.5%
security
22.3%
unemployment
21.9%
fulfilling employment
20.3%
recycling
19.1%
school education
13.8%
social mobility
6.5%
citizen engagement
5.8%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
90.3%
You are comfortable with face recognition technologies to lower crime
89.3%
You feel the availability of online information has increased your trust in authorities
87.5%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
66.1%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
72.0
Recycling services are satisfactory
60.1
Public safety is not a problem
78.9
Air pollution is not a problem
33.3
Medical services provision is satisfactory
76.1
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
58.8
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
24.4
Public transport is satisfactory
48.4
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
75.5
Most children have access to a good school
82.5
Lifelong learning opportunities are provided by local institutions
64.9
Businesses are creating new jobs
81.9
Minorities feel welcome
70.8
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
61.2
Cultural activities (shows, bars, and museums) are satisfactory
72.5
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
74.0
Corruption of city officials is not an issue of concern
39.9
Residents contribute to decision making of local government
62.7
Residents provide feedback on local government projects
70.2
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
70.3
A website or App allows residents to easily give away unwanted items
66.7
Free public wifi has improved access to city services
66.2
CCTV cameras has made residents feel safer
74.6
A website or App allows residents to effectively monitor air pollution
64.7
Arranging medical appointments online has improved access
79.0
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
72.3
Apps that direct you to an available parking space have reduced journey time
75.3
Bicycle hiring has reduced congestion
48.1
Online scheduling and ticket sales has made public transport easier to use
74.2
The city provides information on traffic congestion through mobile phones
65.6
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
83.5
IT skills are taught well in schools
76.2
Online services provided by the city has made it easier to start a new business
79.2
The current internet speed and reliability meet connectivity needs
80.5
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
82.6
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
60.8
Online voting has increased participation
65.0
An online platform where residents can propose ideas has improved city life
69.1
Processing Identification Documents online has reduced waiting times
80.1
Legend
Min
City
Mean
Max

Background Information

City Population 4,680,000 (UN World Urbanization Prospects)
Country 2016 2017 2018 2019 1 yr change
HDI 0.685 0.690 0.693 0.704 +0.011
Life expectancy at birth 75.2 75.2 75.3 75.4 +0.1
Expected years of schooling 12.7 12.7 12.7 12.7 0.0
Mean years of schooling 8.1 8.2 8.2 8.3 +0.1
GNI per capita (PPP $) 5,638 5,916 6,220 7,433 +1,213

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80%100%
air pollution
79.8%
road congestion
67.3%
basic amenities
46.5%
corruption
39.8%
green spaces
38.0%
affordable housing
36.4%
public transport
31.6%
health services
24.5%
security
22.3%
unemployment
21.9%
fulfilling employment
20.3%
recycling
19.1%
school education
13.8%
social mobility
6.5%
citizen engagement
5.8%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
90.3%
You are comfortable with face recognition technologies to lower crime
89.3%
You feel the availability of online information has increased your trust in authorities
87.5%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
66.1%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
72.0
Recycling services are satisfactory
60.1
Public safety is not a problem
78.9
Air pollution is not a problem
33.3
Medical services provision is satisfactory
76.1
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
58.8
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
24.4
Public transport is satisfactory
48.4
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
75.5
Most children have access to a good school
82.5
Lifelong learning opportunities are provided by local institutions
64.9
Businesses are creating new jobs
81.9
Minorities feel welcome
70.8
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
61.2
Cultural activities (shows, bars, and museums) are satisfactory
72.5
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
74.0
Corruption of city officials is not an issue of concern
39.9
Residents contribute to decision making of local government
62.7
Residents provide feedback on local government projects
70.2
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
70.3
A website or App allows residents to easily give away unwanted items
66.7
Free public wifi has improved access to city services
66.2
CCTV cameras has made residents feel safer
74.6
A website or App allows residents to effectively monitor air pollution
64.7
Arranging medical appointments online has improved access
79.0
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
72.3
Apps that direct you to an available parking space have reduced journey time
75.3
Bicycle hiring has reduced congestion
48.1
Online scheduling and ticket sales has made public transport easier to use
74.2
The city provides information on traffic congestion through mobile phones
65.6
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
83.5
IT skills are taught well in schools
76.2
Online services provided by the city has made it easier to start a new business
79.2
The current internet speed and reliability meet connectivity needs
80.5
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
82.6
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
60.8
Online voting has increased participation
65.0
An online platform where residents can propose ideas has improved city life
69.1
Processing Identification Documents online has reduced waiting times
80.1
Legend
Min
City
Mean
Max