Hangzhou

Smart city ranking
66 Out of 118
65 in 2020
CCC CCC in 2020
Factor ratings
CCC Structures
CCC Technologies
Group
4
All ratings range from AAA to D

Background Information

City Population 7,640,000 (UN World Urbanization Prospects)
Country 2016 2017 2018 2019 1 yr change
HDI 0.749 0.753 0.758 0.761 +0.003
Life expectancy at birth 76.2 76.5 76.7 76.9 +0.2
Expected years of schooling 13.9 13.9 13.9 14.0 +0.1
Mean years of schooling 7.8 7.8 7.9 8.1 +0.2
GNI per capita (PPP $) 14,311 15,212 16,127 16,057 -70

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80%100%
road congestion
55.3%
affordable housing
53.6%
air pollution
43.3%
fulfilling employment
36.7%
health services
35.1%
basic amenities
34.2%
social mobility
31.1%
security
25.4%
public transport
23.4%
school education
23.4%
corruption
21.4%
green spaces
19.1%
recycling
17.8%
citizen engagement
15.3%
unemployment
15.2%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
86.3%
You are comfortable with face recognition technologies to lower crime
86.3%
You feel the availability of online information has increased your trust in authorities
87.2%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
85.5%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
83.9
Recycling services are satisfactory
80.2
Public safety is not a problem
77.6
Air pollution is not a problem
65.5
Medical services provision is satisfactory
81.7
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
59.2
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
48.4
Public transport is satisfactory
70.7
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
82.1
Most children have access to a good school
77.8
Lifelong learning opportunities are provided by local institutions
72.4
Businesses are creating new jobs
80.0
Minorities feel welcome
82.2
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
82.2
Cultural activities (shows, bars, and museums) are satisfactory
83.9
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
75.2
Corruption of city officials is not an issue of concern
59.1
Residents contribute to decision making of local government
66.9
Residents provide feedback on local government projects
73.0
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
82.9
A website or App allows residents to easily give away unwanted items
78.1
Free public wifi has improved access to city services
81.2
CCTV cameras has made residents feel safer
81.4
A website or App allows residents to effectively monitor air pollution
74.7
Arranging medical appointments online has improved access
90.3
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
68.6
Apps that direct you to an available parking space have reduced journey time
79.1
Bicycle hiring has reduced congestion
84.1
Online scheduling and ticket sales has made public transport easier to use
86.9
The city provides information on traffic congestion through mobile phones
88.7
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
86.9
IT skills are taught well in schools
80.3
Online services provided by the city has made it easier to start a new business
81.6
The current internet speed and reliability meet connectivity needs
89.8
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
89.7
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
73.9
Online voting has increased participation
76.1
An online platform where residents can propose ideas has improved city life
78.6
Processing Identification Documents online has reduced waiting times
83.0
Legend
Min
City
Mean
Max

Background Information

City Population 7,640,000 (UN World Urbanization Prospects)
Country 2016 2017 2018 2019 1 yr change
HDI 0.749 0.753 0.758 0.761 +0.003
Life expectancy at birth 76.2 76.5 76.7 76.9 +0.2
Expected years of schooling 13.9 13.9 13.9 14.0 +0.1
Mean years of schooling 7.8 7.8 7.9 8.1 +0.2
GNI per capita (PPP $) 14,311 15,212 16,127 16,057 -70

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80%100%
road congestion
55.3%
affordable housing
53.6%
air pollution
43.3%
fulfilling employment
36.7%
health services
35.1%
basic amenities
34.2%
social mobility
31.1%
security
25.4%
public transport
23.4%
school education
23.4%
corruption
21.4%
green spaces
19.1%
recycling
17.8%
citizen engagement
15.3%
unemployment
15.2%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
86.3%
You are comfortable with face recognition technologies to lower crime
86.3%
You feel the availability of online information has increased your trust in authorities
87.2%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
85.5%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
83.9
Recycling services are satisfactory
80.2
Public safety is not a problem
77.6
Air pollution is not a problem
65.5
Medical services provision is satisfactory
81.7
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
59.2
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
48.4
Public transport is satisfactory
70.7
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
82.1
Most children have access to a good school
77.8
Lifelong learning opportunities are provided by local institutions
72.4
Businesses are creating new jobs
80.0
Minorities feel welcome
82.2
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
82.2
Cultural activities (shows, bars, and museums) are satisfactory
83.9
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
75.2
Corruption of city officials is not an issue of concern
59.1
Residents contribute to decision making of local government
66.9
Residents provide feedback on local government projects
73.0
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
82.9
A website or App allows residents to easily give away unwanted items
78.1
Free public wifi has improved access to city services
81.2
CCTV cameras has made residents feel safer
81.4
A website or App allows residents to effectively monitor air pollution
74.7
Arranging medical appointments online has improved access
90.3
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
68.6
Apps that direct you to an available parking space have reduced journey time
79.1
Bicycle hiring has reduced congestion
84.1
Online scheduling and ticket sales has made public transport easier to use
86.9
The city provides information on traffic congestion through mobile phones
88.7
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
86.9
IT skills are taught well in schools
80.3
Online services provided by the city has made it easier to start a new business
81.6
The current internet speed and reliability meet connectivity needs
89.8
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
89.7
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
73.9
Online voting has increased participation
76.1
An online platform where residents can propose ideas has improved city life
78.6
Processing Identification Documents online has reduced waiting times
83.0
Legend
Min
City
Mean
Max