Bilbao

Smart city ranking
10 Out of 118
24 in 2020
BBB BBB in 2020
Factor ratings
A Structures
BBB Technologies
Group
2
All ratings range from AAA to D

Background Information

City Population 350,000 (Eurostat)
Country 2016 2017 2018 2019 1 yr change
HDI 0.888 0.891 0.893 0.904 +0.011
Life expectancy at birth 83.1 83.3 83.4 83.6 +0.2
Expected years of schooling 17.8 17.9 17.9 17.6 -0.3
Mean years of schooling 9.8 9.8 9.8 10.3 +0.5
GNI per capita (PPP $) 33,379 34,226 35,041 40,975 +5,934

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80%100%
fulfilling employment
72.5%
affordable housing
66.7%
unemployment
53.4%
security
43.3%
health services
33.0%
citizen engagement
27.7%
school education
20.1%
air pollution
19.8%
social mobility
19.8%
green spaces
19.7%
recycling
19.7%
corruption
19.5%
road congestion
17.8%
public transport
16.3%
basic amenities
10.0%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
63.7%
You are comfortable with face recognition technologies to lower crime
72.8%
You feel the availability of online information has increased your trust in authorities
59.6%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
65.1%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
77.4
Recycling services are satisfactory
74.3
Public safety is not a problem
64.3
Air pollution is not a problem
52.6
Medical services provision is satisfactory
75.1
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
27.8
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
47.8
Public transport is satisfactory
81.4
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
75.5
Most children have access to a good school
76.3
Lifelong learning opportunities are provided by local institutions
77.4
Businesses are creating new jobs
49.3
Minorities feel welcome
63.1
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
77.1
Cultural activities (shows, bars, and museums) are satisfactory
80.8
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
61.8
Corruption of city officials is not an issue of concern
52.6
Residents contribute to decision making of local government
50.1
Residents provide feedback on local government projects
56.1
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
54.3
A website or App allows residents to easily give away unwanted items
54.6
Free public wifi has improved access to city services
58.4
CCTV cameras has made residents feel safer
50.1
A website or App allows residents to effectively monitor air pollution
47.3
Arranging medical appointments online has improved access
71.0
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
42.5
Apps that direct you to an available parking space have reduced journey time
47.8
Bicycle hiring has reduced congestion
61.8
Online scheduling and ticket sales has made public transport easier to use
71.4
The city provides information on traffic congestion through mobile phones
60.1
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
62.5
IT skills are taught well in schools
63.4
Online services provided by the city has made it easier to start a new business
54.3
The current internet speed and reliability meet connectivity needs
76.0
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
82.7
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
41.6
Online voting has increased participation
42.9
An online platform where residents can propose ideas has improved city life
58.7
Processing Identification Documents online has reduced waiting times
65.3
Legend
Min
City
Mean
Max

Background Information

City Population 350,000 (Eurostat)
Country 2016 2017 2018 2019 1 yr change
HDI 0.888 0.891 0.893 0.904 +0.011
Life expectancy at birth 83.1 83.3 83.4 83.6 +0.2
Expected years of schooling 17.8 17.9 17.9 17.6 -0.3
Mean years of schooling 9.8 9.8 9.8 10.3 +0.5
GNI per capita (PPP $) 33,379 34,226 35,041 40,975 +5,934

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80%100%
fulfilling employment
72.5%
affordable housing
66.7%
unemployment
53.4%
security
43.3%
health services
33.0%
citizen engagement
27.7%
school education
20.1%
air pollution
19.8%
social mobility
19.8%
green spaces
19.7%
recycling
19.7%
corruption
19.5%
road congestion
17.8%
public transport
16.3%
basic amenities
10.0%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
63.7%
You are comfortable with face recognition technologies to lower crime
72.8%
You feel the availability of online information has increased your trust in authorities
59.6%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
65.1%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
77.4
Recycling services are satisfactory
74.3
Public safety is not a problem
64.3
Air pollution is not a problem
52.6
Medical services provision is satisfactory
75.1
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
27.8
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
47.8
Public transport is satisfactory
81.4
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
75.5
Most children have access to a good school
76.3
Lifelong learning opportunities are provided by local institutions
77.4
Businesses are creating new jobs
49.3
Minorities feel welcome
63.1
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
77.1
Cultural activities (shows, bars, and museums) are satisfactory
80.8
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
61.8
Corruption of city officials is not an issue of concern
52.6
Residents contribute to decision making of local government
50.1
Residents provide feedback on local government projects
56.1
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
54.3
A website or App allows residents to easily give away unwanted items
54.6
Free public wifi has improved access to city services
58.4
CCTV cameras has made residents feel safer
50.1
A website or App allows residents to effectively monitor air pollution
47.3
Arranging medical appointments online has improved access
71.0
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
42.5
Apps that direct you to an available parking space have reduced journey time
47.8
Bicycle hiring has reduced congestion
61.8
Online scheduling and ticket sales has made public transport easier to use
71.4
The city provides information on traffic congestion through mobile phones
60.1
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
62.5
IT skills are taught well in schools
63.4
Online services provided by the city has made it easier to start a new business
54.3
The current internet speed and reliability meet connectivity needs
76.0
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
82.7
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
41.6
Online voting has increased participation
42.9
An online platform where residents can propose ideas has improved city life
58.7
Processing Identification Documents online has reduced waiting times
65.3
Legend
Min
City
Mean
Max