Ref: IMD-7-1939

Case study

Reference: IMD-7-1939

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Rebooting IBM again

By Professor John R. Weeks John R. Weeks and Term Research Professor Jean-Louis Barsoux Jean-Louis Barsoux

IBM, under CEO Ginni Rometty, is trying to transform itself into a cloud and cognitive computing services company. This huge shift requires a culture change that, Rometty argues, the company is well-positioned to deliver because IBM has done it before under former CEO Lou Gerstner. This case examines what IBM needs to learn from how it managed to change its culture under Gerstner and what other companies can learn from the experience as well.

Learning Objective

The case is about the key success factors for culture change.
KeywordsChange, Culture Change, Leadership, Organizational Behavior, Organizational Culture
2017, 1993-2003
TypeField Research
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Reference: IMD-7-1939

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