Matternet-Swiss Post: Drone-based healthcare and delivery (A)
Case Study

Matternet-Swiss Post: Drone-based healthcare and delivery (A)

10 pages
September 2020
Reference: IMD-7-2157

Startup Matternet entered in 2017 the market of drone-based delivery of medical samples in Switzerland, via an investment from Swiss Post.

Following two consecutive incidents in 2019 during which the drones fell mid-air to the ground, Matternet was caught between its growth imperative and its investor’sincreasing concern regarding its public image and the safety of the technology.

Regulatory evolutions in the USA and a partnership with logistics behemoth UPS allowed the company to shift most of its operations to the USA in 2019.

Learning Objective

Case A is to introduce a number of innovation tools and approaches to participants. More specifically, it describes how a large established companies can embrace various “start-up” methodologies in their quest to disrupt their corresponding sectors ahead of time.

Keywords
Strategy, Management, Innovation, Drone, Disruptive Innovation, Logistics Services, Business Model, Entrepreneurship
Settings
Europe, Northern America, Switzerland, United States of America
Poste Suisse, Matternet, Logistics and Supply Chain, Transportation, Shipping
2017-2020
Type
Field Research
Copyright
© IMD 2020
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