Case Study

Eli Lilly and company: A transformation journey “on equal footing” (B)

7 pages
June 2019
Reference: IMD-7-2080

At the end of her first year as General Manager of Eli Lilly and Company, Austria, Switzerland, Germany, Simone Thomsen took a risk and let the organization’s Leadership Challenge Team (LCT) design and facilitate the Leadership Conference for the top 120 leaders in the organization. The LCT was a group of employees from different levels in the organization who were known for their courage, creativity and out of the box thinking and who had the mandate to give the Thomsen and her top team honest and candid feedback.The conference was unlike anything the organization had seen, and it was and it was a great success. It launched the idea of building an augenhoehe culture in Lilly Germany—a culture of working eye-to-eye, or on equal footing. This culture would challenge many long-standing assumptions about the role of hierarchy and management in the organization that made some people uncomfortable. But Thomsen and Stefan Bauer, Transformation and Capabilities Leader, created the conditions to form a critical mass of people who were energized and inspired by the change. Business results started to improve significantly.

Learning Objective
  • What are the elements of an augenhoehe culture—a culture where people are eye-to-eye, or on the same footing—and how can you energize people to create such a culture?
Keywords
Talent Management, Human Resources
Settings
Europe, Germany
Eli Lilly, Healthcare, Pharmaceuticals
2014 to 2019
Type
Field Research
Copyright
© 2019
Available Languages
English
Case clearing houses
IMD case studies are distributed through case clearing houses. In order to browse the collection and purchase copies please visit the links below.

The Case Centre

Cranfield University

Wharley End Beds MK43 0JR, UK
Tel +44 (0)1234 750903
Email [email protected]

Harvard Business School Publishing

60 Harvard Way, Boston MA 02163, USA
Tel (800) 545-7685 Tel (617)-783-7600
Fax (617) 783-7666
Email [email protected]

Asia Pacific Case Center

NUCB Business School

1-3-1 Nishiki Naka
Nagoya Aichi, Japan 460-0003
Tel +81 52 20 38 111
Email [email protected]

Contact

Research Information & Knowledge Hub for additional information on IMD publications

Discover our latest research
IMD's faculty and research teams publish articles, case studies, books and reports on a wide range of topics