Ref: IMD-7-2360

Case study

Reference: IMD-7-2360

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Barclays: Culture is more than just a word

Didier Cossin

By Professor Didier CossinDidier Cossin and Mopesola Ogunsulire

During the financial crisis of 2007-2008, Barclays manipulated LIBOR down by submitting artificially low rates to make itself look less risky. Traders also manipulated the rate for personal gain. This ultimately proved costly to Barclays’ shareholders when the bank paid fines of $435 million to settle cases with UK and US regulatory authorities and a further $100 million in 2016 to 44 states in the US. Barclays also suffered considerable reputational damage and the scandal led to the resignations of chairman Marcus Agius and Group CEO Bob Diamond.

Learning Objective

  • Governance and risk management in global universal banks
Keywords Accountability, Corporate Culture, Finance, Governance, London Interbank Offered Rate, Price Rigging, Reputational Damage, Reputational Risk, Risk Management
Settings Global
Barclays, Banking
2007-2016
Type Published Sources
Copyright ©IMD 2022
Language English
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Reference: IMD-7-2360

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Reference: IMD-7-2360

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