During a brief period in 2020, business and its relationship with digital technology changed forever. The pandemic took digital tools, which for many companies had been a “nice to have”, and turned them into a core necessity. Â
In the months and years that followed, embracing these tools has often marked the difference between corporate success and failure. Â
But with the digital revolution now firmly established as a “must have”, how should companies be implementing it? And what role should leaders play in driving it? Having dedicated my career to digital transformation, I believe that there are six tenets that companies and their leaders need to adopt as they venture deeper into the digital decade – the title of a recent book I have written on the subject.    Â
But what exactly is digital transformation?Â
It is all about companies leveraging enhanced technology to improve their business capabilities, operational efficiencies and ultimately, their customers’…