Changing Employee Behavior - your learning journey

This online course is 8 weeks long. It's long enough for you to apply to your own working context what you learn and to gain practical tools that target a change in your employees' behavior. Over the 8 weeks of courses, here's what you will learn:

Unit 1: The importance of context

  • Understand how context supports organizational and individual transformation.
  • Identify behaviors you wish to change, and focus on your leadership role in supporting the process.
  • Evaluate change research from psychology and other fields.
  • Share your experience with a personal coach and the group.

Unit 2: Intrinsic motivation

  • Explore key influences on intrinsic motivation: autonomy, mastery, and connection.
  • Learn to enhance intrinsic motivation in yourself and others by using practical tools in each of the three areas.
  • Work with your personalized coach and in peer discussion to analyze your own intrinsic motivation.

Unit 3: Extrinsic motivation

  • Discover how extrinsic motivation encourages behavior change in tandem with intrinsic motivation.
  • Evaluate the strengths and pitfalls of several motivational tools.
  • Identify whether you and your employees are “prevention” or “promotion” focused, and how this affects your choice of motivator.

Unit 4: Ability & individual differences

  • Examine the second dimension of the “MAPS model”: ability.
  • Learn to gauge the importance of individual differences.
  • Drill down further into competencies involved in your desired behavior changes.
  • Think about and model potential obstacles to change. Identify key sources of individual difference.

Unit 5: Psychological capital - confidence & optimism

  • Develop strategies to support psychological capital and help sustain behavior change.
  • Dig deeper into self-confidence and optimism.
  • Discover how to enhance others’ confidence with guided mastery, modeling, and mental visualization.
  • Understand how cognitive distortions impact people’s optimism.

Unit 6: Psychological capital - will power & resilience

  • Learn how willpower and resilience foster behavior change.
  • Find out more about their limits and strengths, and tools to strengthen an individual’s willpower.
  • Reflect on how willpower has helped or hindered you in different situations.
  • Build your willpower and resilience for future challenges.

Unit 7: Building a supportive environment

  • Consider how to foster a supportive environment for performance and development.
  • Dissect habit structure and learn to use it to support desired change.
  • Analyze four steps to forming good habits and three options to break bad ones.
  • Work through the steps to build better habits.

Unit 8: Becoming an architect of change

  • Become an architect of change for your organization.
  • Explore how the science of choice architecture (or “nudging”) can support behavior change in yourself and others.
  • Reconnect with your coach and co-create an action plan for implementing sustainable change in your workplace.