IMD International

IMD DISCOVERY EVENT

You're Too Complex!:

How to Build a Competitive Advantage on Process and System Simplicity

  You're Too Complex 2013
Topic

Strategy and Organization

Date

April 25, 2013

Details

Which of these two situations best characterizes your situation?: 

"We state that we are a global company with operations in multiple countries, so, from the outside, it looks like a true multinational; but the view from the inside is less clear: We have 4 email systems, 13 billing systems, each of our plants works in a different way, and we are miles away from having a simple view of the customer."                             

OR

"We have just gone through 7 years of process standardization and we've implemented an ERP system to gain efficiencies, but now it feels like we have gone too far – we are too complex. Sure, we have a better view of the business and we have gained efficiencies through developing common processes, but we seem to have lost some of our competitive edge. We're just not as agile or customer-oriented as we used to be."

Discover:
·                 How to balance efficiency and flexibility to achieve high performance in dynamic environments,
·                 The importance of favoring simplicity and less structure as environmental dynamism increases
·                 How to devote significant attention to managing processes and systems inherent in the tensions described above  

Target audience:
·                 Middle Management
·                 Project Managers
·                 Operational Managers
·                 Supply Chain Managers

IMD DISCOVERY EVENT
» ONLINE REGISTRATION

You're Too Complex, Lausanne, Switzerland,  April 25, 2013
 

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